jili00 Privacy Policy

1. Who We Are

jili00 ("jili00," "we," "us," or "our") operates the online casino platform accessible at https://jili00.app (the "Platform"). jili00 is the data controller responsible for the personal information collected through the Platform. We are committed to handling your personal data with the highest standards of care, transparency, and security, in full compliance with the Philippine Data Privacy Act of 2012 (RA 10173) and all applicable regulations issued by the National Privacy Commission (NPC).

If you have any questions about this Privacy Policy or how jili00 handles your personal data, please refer to the contact details provided in Section 14 of this document.

2. Personal Data We Collect

2.1 Registration & Identity Data

When you create a jili00 account, we collect the information you provide during the registration process, including:

• Full legal name
• Date of birth (to verify you are 21 years of age or older)
• Philippine mobile number
• Email address
• Username and encrypted password
• Residential address

2.2 Identity Verification (KYC) Data

As required by PAGCOR regulations and anti-money laundering laws, jili00 may collect the following documents and information as part of the Know Your Customer (KYC) verification process:

• Government-issued photo identification (e.g., Philippine passport, SSS ID, PhilSys National ID, driver's license, UMID)
• Proof of address (e.g., utility bill, bank statement)
• Selfie or live photo for identity confirmation
• Source of funds documentation where required by law

2.3 Financial & Transaction Data

To process deposits and withdrawals, jili00 collects financial information including:

• GCash or PayMaya account details (mobile number linked to the e-wallet)
• Bank account details for bank transfer transactions (BPI, BDO, Metrobank, UnionBank, and other supported banks)
• Debit card details (card number, expiry, cardholder name — stored in tokenized form only)
• Transaction history, deposit and withdrawal amounts, and timestamps

2.4 Usage & Technical Data

When you use the jili00 Platform, we automatically collect certain technical information, including:

• IP address and approximate geographic location
• Device type, operating system, and browser version
• Pages visited, features used, and time spent on the Platform
• Game history, wagering activity, and session logs
• Referral source (how you arrived at jili00)

2.5 Communications Data

If you contact jili00's customer support team, we retain records of those communications, including live chat transcripts, email correspondence, and any attachments you provide. This data is used to resolve your inquiry and to improve our support services.

3. How We Collect Your Data

jili00 collects personal data through the following means:

• Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal, contact support, or participate in a promotion.
• Automatically — through cookies, web beacons, and similar tracking technologies when you access and use the Platform (see Section 7 for details).
• From third parties — including identity verification service providers, payment processors (GCash, Maya, banks), and fraud prevention partners, where necessary to verify your identity or process transactions.

4. How We Use Your Personal Data

jili00 uses the personal data we collect for the following purposes:

• Account management — to create, maintain, and administer your jili00 account.
• Identity verification — to confirm your identity and age (21+) in compliance with PAGCOR requirements and Philippine law.
• Payment processing — to process deposits and withdrawals through your chosen payment method.
• Legal compliance — to comply with anti-money laundering (AML) obligations, PAGCOR reporting requirements, and other applicable Philippine laws and regulations.
• Fraud prevention and security — to detect, investigate, and prevent fraudulent activity, cheating, money laundering, and other prohibited conduct.
• Customer support — to respond to your inquiries, resolve disputes, and improve our support services.
• Responsible gaming — to monitor gaming activity and enforce responsible gaming tools such as deposit limits, cooling-off periods, and self-exclusion where applicable.
• Platform improvement — to analyze usage patterns, fix bugs, and improve the overall jili00 experience.
• Marketing communications — to send you promotional offers, bonus notifications, and platform updates, where you have consented to receive such communications. You may opt out at any time.

5. Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, jili00 processes your personal data on the following legal bases:

• Contractual necessity — processing is necessary to perform the contract between you and jili00 (i.e., to provide the Platform's services).
• Legal obligation — processing is required to comply with applicable Philippine laws, including PAGCOR regulations, AML obligations, and tax reporting requirements.
• Legitimate interests — processing is necessary for jili00's legitimate interests, including fraud prevention, platform security, and service improvement, provided these interests are not overridden by your rights and freedoms.
• Consent — for marketing communications and non-essential cookies, we rely on your freely given, specific, and informed consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

6. Sharing Your Personal Data

jili00 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Payment processors — GCash, Maya, and banking partners, to process your financial transactions.
• Identity verification providers — third-party KYC and AML compliance service providers who assist jili00 in verifying player identities.
• Game software providers — game developers and live dealer studios whose games are hosted on the jili00 Platform, to the extent necessary to deliver the gaming experience.
• Regulatory authorities — PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine authorities, where required by law or regulatory order.
• IT and security service providers — cloud hosting, cybersecurity, and fraud detection partners who process data on jili00's behalf under strict data processing agreements.
• Professional advisers — lawyers, auditors, and accountants, where necessary for legal, compliance, or financial purposes.

All third parties with whom jili00 shares personal data are required to handle that data in accordance with applicable Philippine data protection law and jili00's data processing standards.

7. Cookies & Tracking Technologies

7.1 What Are Cookies?

Cookies are small text files placed on your device when you visit a website. jili00 uses cookies and similar technologies (such as web beacons and local storage) to operate the Platform, remember your preferences, and analyze how the Platform is used.

7.2 Types of Cookies We Use

• Strictly necessary cookies — essential for the Platform to function. These cannot be disabled without affecting core functionality (e.g., session authentication, security tokens).
• Functional cookies — remember your preferences such as language settings and display options.
• Analytics cookies — help jili00 understand how players use the Platform so we can improve it. Data collected is aggregated and anonymized where possible.
• Marketing cookies — used to deliver relevant promotional content. These are only placed with your consent.

7.3 Managing Cookies

You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the jili00 Platform. For strictly necessary cookies, no opt-out is available as they are required for the Platform to operate.

8. Data Retention

jili00 retains your personal data for as long as your account is active and for a period thereafter as required by applicable law. Specifically:

• Account and KYC data is retained for a minimum of five (5) years following account closure, as required by PAGCOR regulations and Philippine AML law.
• Transaction records are retained for a minimum of five (5) years from the date of the transaction.
• Customer support communications are retained for three (3) years from the date of the interaction.
• Marketing consent records are retained for as long as necessary to demonstrate compliance with consent requirements.

When personal data is no longer required for the purposes for which it was collected and no legal retention obligation applies, jili00 will securely delete or anonymize that data.

9. Data Security

jili00 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the jili00 Platform.
• Encryption of sensitive data at rest, including financial information and identity documents.
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis.
• Regular security audits, penetration testing, and vulnerability assessments.
• Two-factor authentication (2FA) available for all player accounts.
• Incident response procedures to detect, contain, and report data breaches in accordance with NPC requirements.

10. Your Data Privacy Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jili00:

• Right to be informed — you have the right to know what personal data jili00 collects about you and how it is used.
• Right of access — you may request a copy of the personal data jili00 holds about you.
• Right to rectification — you may request correction of inaccurate or incomplete personal data.
• Right to erasure — you may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
• Right to object — you may object to the processing of your personal data for direct marketing purposes at any time.
• Right to data portability — you may request a copy of your personal data in a structured, commonly used, machine-readable format.
• Right to lodge a complaint — if you believe jili00 has violated your data privacy rights, you may file a complaint with the National Privacy Commission (NPC) at www.privacy.gov.ph.

To exercise any of these rights, please contact jili00's Data Protection Officer using the details in Section 14. We will respond to your request within fifteen (15) business days. We may need to verify your identity before processing your request.

11. Children's Privacy

The jili00 Platform is strictly restricted to individuals who are 21 years of age or older under Philippine law. jili00 does not knowingly collect personal data from persons under 21 years of age. If we become aware that personal data has been collected from an underage individual, we will immediately close the associated account and delete all related personal data.

If you are a parent or guardian and believe that a minor has registered on the jili00 Platform, please contact us immediately at the details provided in Section 14 so we can take prompt action.

12. Third-Party Links

The jili00 Platform may contain links to third-party websites or services (for example, payment provider portals). This Privacy Policy applies solely to the jili00 Platform. jili00 is not responsible for the privacy practices of any third-party websites and encourages you to review the privacy policies of any external sites you visit.

13. Changes to This Privacy Policy

jili00 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. When material changes are made, we will notify registered players via email or through a prominent notice on the Platform. The date of the most recent revision is displayed at the top of this page.

Your continued use of the jili00 Platform following the posting of any changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how jili00 protects your personal data.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or jili00's handling of your personal data, please contact our Data Protection Officer:

jili00 Data Protection Officer

Email: [email protected]

Please note that email addresses on this page are displayed as plain text for informational purposes only and are not clickable links. For the fastest response to account-related queries, we recommend using the live chat feature available within your jili00 account.

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated.